Website Purchases

Faulty, Damaged or Incorrectly Shipped Items

If in the unfortunate event your item arrives faulty or damaged, please contact our customer service team on 02 6116 8794 or alternatively email info@gourmethai.net within thirty (30) days of receipt of goods. Should your item be deemed faulty or damaged, Gourmet Thai will provide an exchange, in store credit or a refund at our discretion. Refunds will be processed according to your original method of payment.

Product Exclusion list

Please choose carefully as we do not offer returns for perishable food and hampers.